Internet orders are usually shipped within 2 days of receiving an order. Most orders will be delivered within 5 days of shipment, but be aware that this can vary depending on country. You can always check the status of your order by checking your confirmation email.
Honey Adult Play uses reputable express services from USPS/FedEx for most deliveries. Please note that we cannot ship to certain countries due to legal restrictions. If delivery problems arise, we will contact you by email or phone.
FAQs
A delivery / order confirmation will be emailed to you as soon as your purchase has been verified. With this confirmation you will find an order number. If you have any questions about the delivery of your purchase or need help tracking it, please contact info@honeyadultplay.com, quoting your order number.
If you are dissatisfied with any item, it may be returned unopened and unused within 14 days of receipt.
Please note: We cannot accept returns or exchanges on items that have been opened. Items that were purchased at a discounted price are not eligible for return or refund. If the item is defective please email us pictures of proof so we can proceed.
On Honey Adult Website you will find at the bottom of the page a tab that says support. Under support you will see warranty and this is where you will register your product.
Your privacy is extremely important to us and our discreet packaging enables you to shop with Honey Adult Play in complete confidence. With completely plain packaging, you will be the only person excited about what's inside.
All toys come with an instruction pamphlet. Most toys you hold down the power button for 3 – 5 seconds until it lights up and then push the power button once more. For turning the toy off you hold down for 3 seconds. Toys that come with remotes is the same steps. Please note that remotes are automatically synced to the toy.